Lalang Life Terms and Conditions and Data Protection Notice

Lalang Life - Terms & Conditions and Data Protection Notice

Terms & Conditions

Welcome to Lalang Life!

Lalang Life is operated by Jobs Jolt Private Limited, UEN 202402843R, (“Company”, “we”, “us”). By accessing and/or using Lalang Life’s website (www.lalanglife.sg, www.lalanglife.com ), mobile application, whatsapp chat, content or services (“Lalang Life”), you agree to the following Terms & Conditions (“Terms”). Please read these Terms carefully before accessing and/or using Lalang Life.

1. Terms of Use

By accessing and/or using Lalang Life, or clicking any button or checking any box to indicate your consent, you accept and agree to be bound by these Terms, just as if you had agreed to these Terms in writing.

The Company reserves the right to amend these Terms at any time. The continued use of Lalang Life constitutes your acceptance of Terms, as amended.

2. Nature of Services

Lalang Life offers the service of referring wellness and sport instructors or coaches (“Instructors” or “Coaches”) to clients (“Clients”) looking for Instructors for wellness and sport classes, lessons or sessions (“Class”).

The Company is not and does not represent itself at any time as a private education institution, fitness centre, sport facility, health service provider or training school under the Private Education Act of Singapore or any other regulation.

All Instructors are independent freelancers and are not employees, agents, or representatives of the Company. Lalang Life is a neutral platform and the Company’s role is strictly limited to that of a facilitator.

3. Limitation of Liability

3.1. Our Role as a Platform. You acknowledge that Lalang Life is a neutral platform that facilitates referrals between Clients and independent freelance Instructors. Our role is strictly limited to making this connection. We are not an employer of Instructors, a fitness centre, or a provider of wellness or sport instruction. Your contract for any Class is with the Instructor directly.

3.2. Assumption of Risk. You understand and agree that participation in any wellness or sport activity carries inherent risks. You are solely responsible for determining your own physical and medical fitness to participate in any Class and for ensuring a safe environment for your sessions.

3.3. Liability for Our Own Negligence. Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our own proven negligence.

3.4. Limitation of Liability. To the maximum extent permitted by law, and subject always to Clause 3.3, the Company (including its directors, employees, and shareholders) shall not be liable for any loss, injury, damage, or claim (whether direct, indirect, consequential, or otherwise) arising from or related to:

a. The actions, omissions, advice, or negligence of any Instructor during or in connection with any Class.

b. Any dispute or disagreement between a Client and an Instructor.

c. Any injury, accident, or health issue you sustain during a Class, unless caused directly by our own proven negligence

d. The use, inability to use, or performance of the Lalang Life platform, including any financial loss, data loss, or business interruption.

3.5. Client's Responsibility. As outlined in Clauses 5 and 7, the responsibility for verifying an Instructor's qualifications, insurance, and suitability rests with you, the Client. We do not provide any warranty or guarantee regarding any Instructor.

4. Indemnity

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, shareholders, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of Lalang Life or your breach of these Terms.

5. User Responsibilities

Client Responsibilities. The Client agrees to:

  • Provide accurate information when requesting for referral of an Instructor.
  • Understand and accept the refund policy before registration.
  • Unless otherwise agreed, commit to a minimum of four (4) Classes.
  • Inform the Company when every four (4) Classes have been completed.
  • Acknowledge that they are solely responsible for ensuring that they are medically fit to participate in any Class.
  • Maintain respectful communication with the Instructor and communicate early regarding schedules and availability.
  • Ensure a safe and suitable environment for Classes (home-based, on-site or outdoor sessions).
  • Inform the Instructor of any health conditions or injuries prior to the start of the Class.
  • Follow safety guidelines and the Instructor’s instructions during Classes.
  • Verify Instructor qualifications to your satisfaction during the first Class.

Instructor Responsibilities. The Instructor agrees to:

  • Provide true and accurate information when registering as an Instructor.
  • Provide professional and safe instruction to the Client.
  • Communicate clearly regarding schedules and availability.
  • Maintain professional boundaries with the Client.
  • Comply with all applicable laws and regulations in Singapore concerning their services, including those related to health and safety.
  • Represent and warrant that they are legally authorised to work in Singapore and that they possess all necessary, valid, and current certifications and qualifications required to provide their instructional services.
  • Warrant that they hold and will maintain appropriate professional liability and public liability insurance for the services they provide. The Company reserves the right to request proof of such insurance at any time.
  • Indemnify and hold harmless the Company against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of their provision of services, their actions or omissions, or their breach of these Terms.

6. Referrals and Class Scheduling

Instructors are referred to Clients based on the type of wellness or sport Class requested, location/venue, and the Instructor’s availability and Client’s requested timing. The Company does not guarantee the suitability, availability, or performance of any Instructor.

The Company will arrange the first Class only. After the first Class, all subsequent arrangements are between the Client and Instructor only.

7. Instructor Qualifications

The Company may perform a basic, preliminary screening of Instructors, which may include requesting copies of credentials. However, this screening is limited and does not constitute a warranty, guarantee, or endorsement of any Instructor's qualifications, skills, safety, or suitability. The Company does not verify nor vouch for the Instructors’ insurance coverage. The Client remains solely responsible for verifying all qualifications and ensuring their personal safety.

8. Payment Terms

For Client: To confirm the referral of an Instructor and the arrangement of the first Class, the Client will have to make an advance payment of the fees to the Company at least three (3) days before the first Class. The fees and payment details will be communicated to the Client at the time of booking. The Class is not confirmed until payment is received.

For Instructor: The Company will pay the Instructor the Class fees, less a referral fee, received from the Client. Unless otherwise agreed, the fees or the first tranche of fees will be paid to the Instructor after the completion of at least four (4) Classes. The referral fee, payment schedule and payment terms will be communicated to the Instructor prior to his/her acceptance of the referral.

9. Refund & Transfer Policy

Refund Policy: Refunds will not be provided once the Client has made full payment, except in cases where the Instructor fails to attend Classes without prior notice, or as otherwise required by law. In this case, the Company may ask for reasonable evidence. The Company will handle refund disputes in good faith and in accordance with Singapore’s consumer protection laws.

Fee Transfer Policy: Fees are not transferable to any third parties.

Change of Instructor: Clients may request a change of Instructor with valid reasons only after the completion of the first Class. An additional fee may apply for a change in Instructor. If an Instructor is unable to fulfil obligations due to unforeseen circumstances (e.g. health, death), the Company will assist to refer a replacement Instructor on a best-effort basis.

10. Intellectual Property

All content, trademarks, service marks, logos, and other intellectual property displayed on Lalang Life are the property of the Company, with the exception of user-submitted content. You may not use, reproduce, or distribute any content from Lalang Life without our prior written permission.

11. Termination

The Company reserves the right to suspend or terminate your access to Lalang Life at our sole discretion, without notice or liability, for any reason, including but not limited to a breach of these Terms.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Singapore.

13. Contracts (Rights of Third Parties)

A person who is not a party to these Terms shall have no rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term of these Terms

Lalang Life - Data Protection Notice

This Data Protection Notice (“Notice”) sets out the basis on which Lalang Life, operated by Jobs Jolt Private Limited (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control.

1. PERSONAL DATA

As used in this Notice:

  • “customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
  • “personal data” means data, whether true or not, about a customer who can be identified from that data or from that data and other information to which we have or are likely to have access.

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, residential address, email address, telephone number, gender, date of birth, photograph, certificates and testimonials.

2. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We generally do not collect your personal data unless it is provided to us voluntarily by you or your authorised representative, or if collection and use of personal data without consent is permitted or required by the PDPA or other laws.

We may collect and use your personal data for any or all of the following purposes: (a) performing obligations in the course of or in connection with our provision of the services requested by you; (b) verifying your identity; (c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; (d) managing your relationship with us; (e) processing payment or credit transactions; (f) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations; (g) any other purposes for which you have provided the information; and (h) any other incidental business purposes related to or in connection with the above.

We may disclose your personal data where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you. For example, we will disclose a Client's name and contact information to their matched Instructor for the purpose of arranging the Class, and likewise disclose an Instructor's relevant profile information to a potential Client.

3. WITHDRAWING YOUR CONSENT

You may withdraw consent for the collection, use and disclosure of your personal data by submitting your request in writing or via email to our Data Protection Officer. Upon receipt, we may require reasonable time to process your request and for us to notify you of the consequences, including any legal consequences which may affect your rights and liabilities to us. Withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

4. ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to make (a) an access request for a copy of the personal data we hold about you, or (b) a correction request to update your personal data, you may submit your request in writing or via email to our Data Protection Officer. A reasonable fee may be charged for an access request.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days of receiving it, we will inform you in writing within that time frame of when we will be able to respond.

5. PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorised access, collection, use, disclosure, or similar risks, we have introduced appropriate administrative, physical and technical measures. However, no method of transmission over the Internet or method of electronic storage is completely secure.

6. ACCURACY AND RETENTION OF PERSONAL DATA

We generally rely on personal data provided by you. Please update us if there are changes to your personal data. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

7. CONTACT INFORMATION

If you have any enquiries or feedback on our personal data protection policies and procedures, please contact our Data Protection Officer:

Email Address: contact@jobsjolt.com

8. EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice applies in conjunction with any other notices and contractual clauses that apply in relation to the collection, use and disclosure of your personal data by us. We may revise this Notice from time to time without any prior notice. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Effective date: 12 September 2025
Last updated: 12 September 2025